CinellaLog in
Last updated 13 July 2026

Terms of Service

These are the terms for using Cinella. We've kept them in plain English on purpose. By creating an account you agree to them. Questions: hello@cinella.app.

The service

Cinella is web software that helps small video crews plan and run production days: call sheets, schedules, shot and kit lists, client portals and invoices. We work hard to keep it fast and available, but like all software it's provided "as is" and we can't promise it will never have a wobble.

Your account

Keep your sign-in details safe; you're responsible for activity under your account. You must be at least 18 and using Cinella for business purposes.

Pricing, trials and cancellation

  • Every subscription starts with a 14-day free trial. Cancel during the trial and you pay nothing at all.
  • The launch price is £12/month. After the launch window, the price for new subscribers is £15/month. If you subscribed during launch, your rate stays £12 for as long as you keep your subscription - it won't be increased on you.
  • Prices include VAT where applicable.
  • Cancel any time from your Account page. Your plan runs to the end of the period you've paid for - no notice periods, no fees.
  • If a payment fails, you get a 7-day grace period to fix it, after which the account goes read-only until it's sorted. Nothing is deleted.

Your data

Everything you create in Cinella is yours. You can export it all as JSON at any time, including after your subscription ends (read-only accounts keep viewing and export rights). We only process your data to run the service - see the Privacy Policy.

Client portals

Portal links are secured by long unguessable tokens rather than passwords, so your clients don't need accounts. Treat portal links like the semi-private documents they are: anyone you give a link to can view that shoot's client-facing details and send you files. You're responsible for what you share through your portals.

Fair use

Don't use Cinella to break the law, infringe others' rights, send spam, or store malicious files. We may suspend accounts doing that. Storage is subject to fair use appropriate to a small production company.

Liability

To the extent the law allows, our total liability to you is capped at the amount you've paid us in the twelve months before a claim. We're not liable for indirect losses (lost profits, lost bookings and the like). Nothing in these terms limits liability that can't legally be limited.

Ending or changing the service

You can close your account whenever you like. If we ever discontinue Cinella, we'll give you at least 90 days' notice and keep export working throughout. We may update these terms; meaningful changes will be flagged by email or in the app first.

Governing law

These terms are governed by the laws of England and Wales, and disputes belong to the courts there.